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Data privacy

General notes

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection notices listed below this text.

 

Data collection on our website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator:

SONNHOF ALPENDORF GmbH
Alpendorf 16
A-5600 Sankt Johann in Pongau
Tel.: +43 (0)6412 7271
Fax: +43 (0)6412 7271-35
E-Mail: [email protected]
Internet: www.sonnhof-alpendorf.at

Managing Director: Johann Höllwart

 

How do we collect your data?
On the one hand, your data is collected by you providing it to us. This can be, for example, data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter our website.

 

What do we use your data for?
Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

 

What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have a right to demand the correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

 

Analysis tools and third-party tools
When visiting our website, your surfing behavior may be statistically analyzed. This is done primarily with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following data protection information.

You can object to this analysis. We will inform you about the objection options in these data protection notices.

 

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation

 

Right of appeal to the competent supervisory authority
Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or the place of the alleged infringement, if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.

 

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

 

SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

 

Encrypted payment transactions on this website
If, after the conclusion of a contract with costs, there is an obligation to transmit your payment data to us (e.g. account number in the case of direct debit authorization), this data is required for payment processing.
Payment transactions via the common means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

 

Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

 

Objection to advertising e-mails
We hereby object to the use of contact data published within the framework of the imprint obligation to send advertising and information material that has not been expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

 

Data Protection Officer

Data protection officer required by law

We have appointed a data protection officer for our company.

Sonnhof Alpendorf
Alpendorf 16
5600 St. Johann in Pongau
Austria

Phone: +4364127271
E-Mail: [email protected]

 

Data collection on our website

Cookies
The internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Necessary data storage includes cookies that are mandatory for the functions of a website. This means, for example, the storage of log-in data, the shopping cart or the language selection by so-called session cookies (which are deleted when the browser is closed).

In contrast, text files that do not solely serve the functionality of the website but also collect other data are regarded as non-essential cookies. These include the following cookies:

 

  • Tracking-Cookies
  • Targeting-Cookies
  • Analyse-Cookies
  • Cookies von Social-Media-Websites

Necessary cookies may be set from the outset, i.e. even without the user’s prior consent. In contrast, website visitors must consent before cookies store non-essential data.

Server log files
We automatically collect and store information in so-called server log files, which your browser automatically transmits to us. This information is:

  • browser type and browser version
  • Operating system used
  • referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6 para. 1 lit. b and f DSGVO. We have a legitimate interest in the technically error-free presentation and optimization of our website – for this purpose, the server log files must be collected. The processing also serves the fulfillment of a contract or the implementation of pre-contractual measures.

 

Inquiry by e-mail, contact form, telephone or fax
If you contact us by e-mail, contact form, telephone or fax, your inquiry including all resulting personal data (name, e-mail, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b DSGVO, insofar as your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures, or on our legitimate interests (Art. 6 (1) lit. f DSGVO), as we have a legitimate interest in the effective processing of the requests directed to us…

The data you send to us via contact requests will remain with us until the purpose for storing the data no longer applies (e.g. after processing your request has been completed) or you request us to delete it. Mandatory legal provisions – in particular legal retention periods – remain unaffected.

 

vioma BOOKING – Online bookings and booking requests
Our website uses the booking technology vioma BOOKING, provided by vioma GmbH, Industriestraße 27, 77656 Offenburg, Germany (“vioma”). We have concluded an order processing agreement with vioma.

If you make an online booking or a booking request via our website, we need your e-mail address, your travel data, the booked product and your title as well as first and last name for processing. In individual cases, your telephone number will also be requested in order to be able to contact you quickly, especially in relation to unforeseen circumstances that affect your booking.

For the calculation of the valid travel price, the dates of stay, the selected product, the number of persons traveling and whether the persons are adults or children are required. If you are traveling with children, the age of the children will also be requested for the correct calculation of the travel price. Furthermore, we ask for the desired means of payment for the trip. If a prepayment is applicable for your travel parameters, you will be forwarded to a payment service provider for the secure processing of the prepayment after selecting the desired means of payment. Further information in the form is provided on a voluntary basis.

The processing of your data for online booking and online booking request is based on Art. 6 para. 1 lit. b DSGVO and serves the fulfillment of a contract or the implementation of pre-contractual measures.

The data you provide to us will remain with us until the purpose for storing the data no longer applies (e.g. after processing your request has been completed). Mandatory legal provisions – in particular legal retention periods – remain unaffected.

 

Conclusion of a contract for order processing
In order to ensure data protection-compliant processing, we have concluded an order processing contract with vioma.

vioma VOUCHER – Voucher Purchase and Voucher Management
Our website uses the voucher software vioma VOUCHER, provided by vioma GmbH (“vioma”), Industriestraße 27, 77656 Offenburg, Germany, for the sale, redemption and administration of online vouchers.

If you purchase an online voucher via our website, we require your e-mail address for the processing of your voucher purchase, as well as the title, first and last name of the voucher recipient. We also ask you for the desired shipping method in order to be able to deliver the voucher according to your wishes. If the voucher is sent by e-mail, we process the recipient’s e-mail address; if the voucher is sent by post, we record the recipient’s postal address for delivery by post.

In the voucher administration, the remaining value of the voucher, the redemptions already made and the current status (open, paid, redeemed, etc.) are also recorded.

The processing of your data for the online purchase of vouchers is based on Art. 6 para. 1 lit. b DSGVO and serves the fulfillment of a contract or the implementation of pre-contractual measures. The processing of your data in the voucher management takes place on the basis of Art. 6 para. 1 lit. c DSGVO and serves the fulfillment of legal storage obligations.

The data you provide to us will remain with us until the purpose for storing the data no longer applies (e.g. after processing your request has been completed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

vioma BAROMETER – Feedback surveys and quality seal
Our website uses the quality seal and the survey software vioma BAROMETER, provided by vioma GmbH (“vioma”), Industriestraße 27, 77656 Offenburg, Germany, to display guest satisfaction on the website and to collect guest feedback.

We use vioma BAROMETER to survey and evaluate the satisfaction of our guests. Furthermore, we use the quality seal of vioma BAROMETER on our website to give website visitors an impression of the quality of our offer. We provide unedited free text comments from guests on the quality of our offer in order to give interested parties as unbiased an impression of our offer as possible. You can access the free text comments by clicking on the quality seal. After clicking on the seal, you will be redirected to an external website where the free text comments are displayed. When you visit our website, click on the quality seal or visit the website with the free text comments, no personal data is processed by vioma BAROMETER.

We process with vioma BAROMETER data of guests who participate in feedback surveys after using our offer. In order to send you the invitation to the feedback survey, we transmit your e-mail address, your name and data about your stay to vioma. If you do not wish to receive this information, please inform us at check-in that you do not wish to participate in the feedback survey. In this case, we will not transmit your data to vioma and you will not receive an invitation to the feedback survey.

The processing in the context of feedback surveys is based on Art. 6 para. 1 lit. f DSGVO, the website operator has a legitimate interest in improving the quality of its own offer. The publication of free text comments on satisfaction with the stay is based on the consent of the respondent Art. 6 para. 1 lit. a DSGVO. The consent can be revoked at any time with effect for the future.

The data you provide to us will remain with us until the purpose for storing the data no longer applies (e.g. after processing of your request has been completed). Mandatory legal provisions – in particular legal retention periods – remain unaffected.

 

Registration on this website
You can register on our website to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration.

For important changes, for example in the scope of the offer or for technically necessary changes, we use the e-mail address provided during registration to inform you in this way.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke any consent you have given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing already carried out remains unaffected by the revocation.

The data collected during registration will be stored by us as long as you are registered on our website and will then be deleted. Legal retention periods remain unaffected.

 

Cookie consent
Our website uses Cookiebot, an integrated provider in Google Tag Manager, to obtain your consent to store certain cookies in your browser and to document it in a privacy-compliant manner. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark. When you enter our website, the cookie is stored in your browser, in which the consents you have given or the revocation of these consents are stored. This data will not be shared with us.

 

Conclusion of a contract for order processing
To ensure data protection-compliant processing, we have concluded an order processing contract with vioma.

 

Google Web Fonts (local hosting)
This website uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are each installed locally on servers stationed in Germany by our hosters vioma GmbH. A transfer of personal data to Google does not take place by calling the fonts (web fonts).

 

OpenStreetMap – Map Service
We use the map service of OpenStreetMap (“OSM”). The provider is the Open-Street-Map Foundation (“OSMF”), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom.

To limit the processing of personal data through the use of the map service, OSM is used by us in the self-hosted variant. Our website hoster vioma GmbH (“vioma”), Industriestraße 27, 77656 Offenburg, Germany hosts the map service on its own servers in Germany on our behalf.

When you use the OSM map on our website, your IP address is transmitted to vioma only for the duration of the use of the service. No cookies are set on your end device and no data is stored, nor are comparable recognition technologies used.

The use of OpenStreetMap is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO.

Conclusion of a contract for order processing
To ensure data protection-compliant processing, we have concluded an order processing contract with our website hoster vioma.

 

Social media

Facebook plugins (Like & Share button)
Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“Like”) on our page. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook’s privacy policy at: https://www.facebook.com/privacy/explanation.

If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Analysis tools and advertising

 

Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, dwell time, operating systems used and the origin of the user. This data may be summarized by Google in a profile that is assigned to the respective user or their end device.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The data processing by this analysis tool is based on your consent, Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

 

 

IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

 

Browser Plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

 

Demographic characteristics on Google Analytics
This website uses the “demographic characteristics” function of Google Analytics to display suitable advertisements to website visitors within the Google advertising network. This allows reports to be generated that include statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google as well as from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item “Browser Plugin”.

 

Google Analytics E-Commerce Tracking
This website uses the “e-commerce tracking” function of Google Analytics. E-commerce tracking allows the website operator to analyze the purchasing behavior of website visitors in order to improve its online marketing campaigns. This involves recording information such as orders placed, average order values, shipping costs and the time from viewing to purchasing a product. This data can be summarized by Google under a transaction ID, which is assigned to the respective user or his device.

 

Storage duration
Data stored by Google at user and event level that is linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. For details, please see the following Link.

Conclusion of an order processing contract
We have concluded an order processing contract with Google and implement the requirements of the German data protection authorities when using Google Analytics. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be foundData transfer to the USA is based on the standard contractual clauses of the EU Commission.  Details can be found here.

 

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to embed tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies and does not perform any independent analyses. It only serves to manage and play out the tools integrated via it. However, the Google Tag Manager records your IP address, which may also be transferred to Google’s parent company in the United States.

The use of the Google Tag Manager is based on your consent Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

 

Google Remarketing

This website uses the functions of Google Analytics Remarketing. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Remarketing analyzes your user behavior on our website (e.g. clicking on certain products) in order to classify you in certain advertising target groups and subsequently play suitable advertising messages to you when you visit other online offers (remarketing or retargeting).

Furthermore, the advertising target groups created with Google Remarketing can be linked with Google’s cross-device functions. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one end device (e.g. cell phone) can also be displayed on another of your end devices (e.g. tablet or PC).

If you have a Google account, you can object to personalized advertising at the following link .

The use of this analysis tool is based on your consent, Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

or more information and the privacy policy, please see Google’s privacy policy

 

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to play advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be played on the basis of user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analyzing, for example, which search terms have led to the display of our advertisements and how many ads have resulted in corresponding clicks.

The use of Google Ads is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in marketing its service products as effectively as possible.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here.

 

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google conversion tracking, Google and we can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification.

The use of this analysis tool is based on your consent, Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

You can find more information about Google conversion tracking in Google’s privacy policy

 

Facebook Pixel

This website uses the visitor action pixel from Facebook for conversion measurement. The provider of this service is Facebook Ireland Limited (“Facebook”), 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.

In this way, the behavior of page visitors can be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The collected data is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Usage Policy (https://de-de.facebook.com/about/privacy/). This allows Facebook to enable the placement of advertisements on Facebook pages as well as outside of Facebook. This use of data cannot be influenced by us as the site operator.

The use of Facebook Pixel is based on your consent, Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found hereand here.

You can find more information about protecting your privacy in Facebook’s  privacy policy

You can also use the remarketing function “Custom Audiences” in the section Disable settings for ads. To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can view usage-based ads from Facebook on the  Website der European Interactive Digital Advertising Alliance deaktivieren.

 

vioma TAO

This website uses the functions of the web analytics service vioma TAO. Provider of vioma TAO is vioma GmbH (“vioma”), Industriestr. 27, 77656 Offenburg, Germany.

vioma TAO uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website will be transmitted to and stored by vioma on servers in Germany.

 

Purpose of processing and type of data processed

The purpose of the component is to analyze the flow of visitors to the website of the operator. vioma TAO uses the data and information obtained, among other things, to evaluate the use of the website in order to compile online reports showing the activities on the website and to provide other services related to the use of the website.

As part of this technical process, vioma obtains knowledge of personal data, such as the IP address of the data subject, which vioma uses, among other things, to track the origin of visitors and clicks. By means of the cookie, personal information, such as the access time, the place from which an access originated and the frequency of visits to the Internet site by the data subject, is stored. Each time the Internet pages are visited, this personal data, including the IP address of the Internet connection used by the data subject, is transmitted to vioma in Germany. This personal data is stored by vioma.

Disclosure to third parties

vioma does not pass on this personal data collected via the technical procedure to third parties.

Storage

The storage of vioma TAO cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising. If a corresponding consent was requested (e.g. consent to store cookies), the processing is based on Art. 6 para. 1 lit. f DSGVO; the consent can be revoked at any time.

Storage period

We process the data as long as this is necessary for the respective purpose. Insofar as statutory retention obligations exist – e.g. under commercial law or tax law – the personal data concerned will be stored for the duration of the retention obligation. After expiry of the retention obligation, it is checked whether there is a further necessity for processing. If there is no longer a necessity, the data will be deleted.

What rights do you have regarding your data?

You can, of course, request information about the data we have stored about you at any time (see below) and, if there is no longer a need for the data, you can request that the data be deleted or the processing restricted.

Objection

You may refuse the use of cookies by vioma TAO at any time by selecting the appropriate settings on your browser. Such a setting of the Internet browser used would prevent vioma from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by vioma can be deleted at any time via the Internet browser or other software programs.

More information on the handling of user data at vioma can be found in this data protection notice.

Interactive surfing with chat support

In order to provide you with the best possible advice during your visit to our site, a chat function is available to you. If a chat connection is established with the consultant, you will be redirected to the consultant’s system so that the consultant can help you find the desired information by surfing together in order to provide you with optimal service. At no time will your browser be accessed in the process. Within the chat you have the possibility to choose different ways of communication by pressing the corresponding buttons. If you have selected a consultation via voice or video communication, this communication will not be recorded at any time. You have the option to end the chat at any time.

By using the live chat, information is transmitted to the chat server. This data is information that is required for the technical processing of the chat. The standardized data collection takes place solely for the purpose of the online consultation. We store the data required for the above-mentioned functions exclusively for these purposes.

Chat protocols are logged exclusively for evidentiary purposes. Further evaluations take place at most in anonymous form for statistical purposes. The stored chat logs are not forwarded to third parties.

YouTube with enhanced privacy

This website embeds videos from the website YouTube. The operator of YouTube is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland….

We use YouTube in extended data protection mode. According to YouTube, this mode causes YouTube not to store information about visitors to this website before they watch the video. However, the disclosure of data to YouTube partners is not necessarily excluded by the extended data protection mode. Thus, YouTube – regardless of whether you watch a video – establishes a connection to the Google DoubleClick network.

As soon as you start a YouTube video on this website, a connection to YouTube’s servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube can save various cookies on your end device after starting a video or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve the user experience, and prevent fraud attempts.

If necessary, further data processing operations may be triggered after the start of a YouTube video, over which we have no control.

YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If a corresponding consent was requested, the processing is based exclusively on Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

For more information about data protection at YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.

Your rights

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.

If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
If you have lodged an objection pursuant to Art. 21 (1) DSGVO, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

 

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 DSGVO).

 

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 ABS. 1 LIT. E OR F DSGVO, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION NOTICE. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) DSGVO).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21 (2) DSGVO).

 

Right of appeal to the competent supervisory authority

In the event of violations of the GDPR, data subjects shall have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right of appeal is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Regular Guest Club

This website uses KunLeiSys Guest Club software (regular guest area). Provider is GASTROpoint GmbH, Pommernstraße 17, 83395 Freilassing, Germany. KunLeiSys Guest-Club Software is a service with which the Guest-Club, offers, loyalty points, e-mails on occasions and newsletter dispatch is organized and managed. You can register for the guest club on our website. We use the data entered for this purpose only for the purpose of using the respective offer or service. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration. The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke any consent you have given at any time free of charge. You can do this via the unsubscribe link in the email or by unsubscribing in the guest club. The data you have deposited with us for the purpose of the Guest Club will be stored by us until you unsubscribe and will be deleted from both our servers and the servers of GASTROpoint GmbH after you unsubscribe and delete your Guest Club account.

For important changes, for example in the scope of the offer or in the case of technically necessary changes, we will use the e-mail address provided during registration or in your profile to inform you in this way. Legal retention periods remain unaffected. We have concluded an order data processing contract with GASTROpoint GmbH and fully implement the strict specifications of the data protection authorities when using KunLeiSys Gäste-Club software.