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Good to know

Here you will find important vacation information.

Current corona and cancellation information

Update. 3G omitted

No regulations at the moment.

Visit here our Booking Policy

Adults preferred

We wish the guests of the Sonnhof that during their stay they can take off as much as possible all responsibility for third parties and be for once completely for themselves. Our hotel culture is attuned to this goal. Accordingly, there are few offers specifically for children. In which company you want to spend your vacation at Sonnhof, you can still decide. True to our motto: a vacation is having nothing to do and all day to do it in.

Deposit

To make everything firm, we ask for a deposit within the next few days to our account:

Bank Salzburger Sparkassen – Sparkasse St. Johann im Pongau
IBAN AT682040400040711673
BIC SBGSAT2S

Your payment can also be charged to the credit card (VISA, Mastercard). For this we need the credit card number, name of the cardholder, expiration date of the card.

In case of cancellation within the cancellation period, we will immediately transfer the amount back to your account.

*except for bookings for Christmas, New Year’s Eve and Carnival. For bookings in these periods we ask for a deposit in the amount of the total amount until four weeks before arrival.

Best price guarantee

Get a 5% discount all year round when booking via www.sonnhof-alpendorf.at and benefit from uncomplicated rebooking as well as availability & prices in real time.

proof availability now

Check-in/out

The Sonnhof pampering culinary begins on the day of arrival with the afternoon snack. We guarantee room check-in from 3 p.m.

On the day of departure the room must be vacated by 11 am, after which you are welcome to use the COCOON Spa until 4 pm. (For bookings of 1 to 2 nights we charge a fee for late check-out).

We ask you to send us in advance your data (name, address, date of birth) and the data of your fellow travelers. This will greatly facilitate the check-in on site.

Early Check-in & Late Check-out

Book more offers to extend their vacation with us. Please note that the offers do not include room use. The following additional bookings can be made directly at the reception on request:

  • Early check-in from 8 a.m. with breakfast & spa access on arrival day – € 27 per person
  • Late check-out with spa access until 4 p.m. – € 15 per person*.
  • Afternoon snack – € 12 per person

*For stays of 3 nights or more, spa use is free of charge on the day of departure.

Vouchers & “Sonnen”

Do you have a voucher or would you like to redeem your collected Sonnhof “Sonnen”? Please give us the voucher number already with your reservation. You then hand in the original at the reception when you check in.

Print the voucher of your collected Sonnhof “Sonnen” in the regular guest area or let us know when you book and we will do it for you.

to the guest login

Dogs

For your four-legged companion we charge € 17 per night without food. Out of consideration for other guests, dogs are not allowed in the restaurant and in the wellness area (PLUS garden). There are also beautiful dog walking trails in the area.

More about vacation with dog

City tax

The city tax is from 16 years € 2 per person per night. This will be shown separately on your bill.

Parking

You can park your car free of charge in our parking lot directly at the hotel. We offer you an underground parking space for € 8 per day in the Oberforsthof underground car park (directly opposite). In the underground car park there is also a free e-charging station for your e-car.

Travel cancellation insurance

A lot can happen between now and the start of a trip: The cancellation protection of the european travel insurance covers you before your trip if you have to cancel unexpectedly and provides protection if you have to leave the trip early.

Book cancellation protection now

Spa & Wellness

Would you like a SPA treatment?Then we recommend that you book your appointments well in advance of your arrival. For advice or questions, please contact our reception team at +43 6412 7271. You can also send us your desired dates by e-mail to [email protected] or [email protected] send.

Spa- & Wellness treatments

Cancellation conditions

The current cancellation policy can be found in the AGB- Reservation. If you have any questions, please do not hesitate to contact us at +43 6412 7271 or by e-mail at [email protected]

AGB – reservation

Intolerances

It is our concern that you feel at home with us. Feel free to let us know your dietary philosophy, plans or intolerances in advance. Our kitchen team will be happy to cater to your wishes – and you can enjoy your vacation from the very first minute.

Relocation

Changing rooms is not a problem and does not require much effort. We will bring your luggage to your new room in the morning. You can freely plan and enjoy your vacation day. The new room cards will be ready for collection at the reception from the afternoon.

Payment

You are welcome to pay your bill in cash, with EC-Card, Mastercard or VISA on site.

Any other questions?

You can also find all the facts at a glance in our Sonnhof A-Z.

to the Sonnhof A-Z